This Privacy Policy explains how Freedom to Move (“we,” “us,” or “our”) collects, uses, stores, and protects your information when you use our coaching program and mobile/web application (the “Service”).
1. Who We Are
Freedom to Move is a health coaching program. We are not a medical provider, physician, or healthcare practice. We do not provide medical advice, diagnosis, or treatment.
2. Information We Collect
We collect the following categories of information:
Account Information
Name, email address, and password (we never store your password in plain text).
Payment Information
We do not store credit card or bank details. Payments are processed by Stripe through our enrollment system (GoHighLevel). We only receive confirmation that payment was successful.
Health and Program Information
Information you provide during assessments, check-ins, energy audits, and coaching interactions. This may include:
Physical measurements and activity levels
Sleep, energy, nutrition, and lifestyle patterns
Stress and emotional patterns
Medical history, conditions, medications, injuries, and related information you choose to share
Goals, reflections, and progress notes
Communications
Messages between you and your coach, and any notes related to your program.
Technical Information
Device type, app usage data, and basic analytics needed to operate and improve the Service.
SMS Consent
If you opt in to receive text messages, we record that consent.
3. How We Use Your Information
We use your information only to:
Deliver and personalize the coaching program
Calculate your Freedom Score and related metrics
Allow your assigned coach to support you
Send program-related notifications (with your consent)
Improve the Service
Comply with legal obligations
We do not sell your personal information.
4. How We Protect Your Information
Although we are not a HIPAA Covered Entity, we are building the Service with strong privacy and security practices designed to protect health information and aligned with industry standards for sensitive data. These safeguards include:
Encryption of data in transit and at rest
Strict access controls limited to you and your assigned coach
Logging of access to sensitive medical information
Secure authentication
Regular backups with tested recovery
Restricted and monitored administrative access to production systems
These protections will be fully in place when the Service launches.
5. Who Can Access Your Information
You — full access to your own record
Your assigned coach — access needed to deliver coaching
Authorized technical administrators — limited access for system maintenance (logged)
We do not share your individual health information with third parties for marketing or advertising.
6. Data Retention
Your records remain available to you after the six-month program ends so you can continue to access your history and progress. You keep read-only access. Prompts and active coaching features stop.
You may request complete deletion of your account and data at any time. We will fulfill deletion requests within 30 days (except for minimum payment records we are legally required to keep for tax and accounting purposes).
7. Your Rights
You have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your account and data
Withdraw consent for SMS or other optional communications
Contact us with privacy questions or concerns
8. Children’s Privacy
The Service is intended for adults. We do not knowingly collect information from anyone under 18.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version in the app and note the date of the change. Continued use of the Service after changes become effective constitutes acceptance of the revised Policy.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
[Insert contact email]
IMPORTANT NOTICE
This document is a draft template only and does not constitute legal advice. Have a qualified attorney review this Privacy Policy before publishing or enrolling clients.